Frequently Asked Questions

How do I receive text messages from the player on my mobile phone?

There are two ways:

  1. Simply text the keyword (in ORANGE) of the player to 19 30 30. ($2 per message, 2 messages per week)
  2. Via our online secure credit card platform (9.95 per month, approx 1.14 per message)


How do I become a member of Text A Star?

Simply subscribe to any player and you will automatically be sent a password to enter the Text A star Member Page.


What’s the benefit of becoming a member of Text A Star?

You will receive up to two txts per week direct to your mobile phone from your favourite sports star.

  1. You will receive up to two txts per week direct to your mobile phone from your favourite sports star.
  2. You will also get live txts from up to 3 other Stars,
  3. You will be eligible to win a ‘money can’t buy experience’ with the Athlete of your choice, where you can spend some quality time with your favourite star.
  4. Eligible for other prizes and /or promotions.
  5. Receive exclusive newsletters with athlete of the month.


I have forgotten my username for my Members page?

Your username is your mobile phone number that you subscribed to the service with.


I have forgotten my password on my Members page?

Go to the Members page, and simply click on ’forgot password’. This will create a prompt screen. Complete the details and you will be sent a new password.


How do I enter the competition to win one-on-one time with the Sports Star?

In order to enter the monthly competition, you will need to be a subscriber of a Text A Star, star. Simply, click on a banner, and complete the form. The player will then select a winner based upon the responses from the entry form. Good luck!!


Do the Players write the messages themselves?

Text A Star guarantees that the athletes/celebrities participating in this service write and send their weekly text messages.


What are the costs associated with subscribing to a sports star?

  1. Secure online Credit Card – AUD $9.95 per month, which equates to approx $1.14 per message.
  2. Premium Rate SMS - The initial messages sent during the sign up process are FREE. These start with the, [FreeMsg]. Content that is sent from the players themselves are billed at $2.00 per message, two messages per week, which equates to approximately AUD$16 per month. If the message is not received by your handset, you will not be charged.


Why haven’t I received a message from the player I subscribed to?

This can occur for a number of reasons:

  1. If you replied to an SMS with the word STOP, you will automatically be unsubscribed. If this is the case, you will receive a message explaining that you have been unsubscribed. If you unsubscribed, please re-subscribe if you wish to receive messages again or you can email support at support@textastar.com.
  2. Are you using a prepaid account? If so, ensure there is sufficient credit.
  3. Check that you entered the correct keyword (in ORANGE) for your nominated sports star.
If you have checked the above and still fail to receive a message, go to email support@textastar.com with your query.


Can I subscribe to multiple players?

Yes you can. You are able to subscribe to as many players as you wish.


Can I subscribe to receive messages from players if I do not have a mobile phone?

A mobile phone is required in order to participate in the Text A Star service. Please ensure you are using your mobile phone to receive this service, or the phone of a consenting participant.


What is the maximum amount of messages I will receive per week?

Two (2) messages per week, unless otherwise stated.


Will I receive messages every week of the year?

Potentially no…The athlete may go overseas and for some reason may not have phone reception, and therefore their message may not be sent. This is just one example. We do however, encourage them to send 2 every single week of the year. If you have concerns, please email support@textastar.com and we will endeavor to provide you with a sufficient answer.


How long can I subscribe to receive messages for?

You may choose to unsubscribe at any time, but until then you will receive messages for the length of your subscription term.
Should a Text A Star athlete/celebrity withdraw from the service, you may choose to subscribe to an alternate participant.


How can I unsubscribe?

If you wish to unsubscribe from all players then text the word STOP to the number you receive the athletes message on. If you only wish to unsubscribe to one player and still maintain other subscriptions, then text the keyword of that player then a space followed by the word STOP. For example, text JOHN STOP.


When will I receive the content on my phone?

As soon as you have subscribed you will receive an initial FREE and automated message from the athlete/celebrity welcoming you to their texting service. The next message will be the message that is sent directly from them. It may be anywhere from within the hour, to a few days. You will receive the messages from the athlete/celebrity WITHIN SECONDS of them sending the message.


Can I reply to the Premium rate SMS messages?

Yes you can! The player will receive the text message on a website. Please be aware that if the message is inappropriate (that is, racial or abusive in any way) the message will not be forwarded to the player nor displayed on the Text A Star Web site. Standard text messaging rates apply.


Can I forward the messages onto my friends?

Forwarding Text A Star messages is in breach of the product’s Terms and Conditions of Use. A breach of this magnitude can result in legal action. For more details, please refer to the Text A Star Terms and Condition of Use.


Can I reproduce the information I receive from the messages?

Text A Star messages remain company property and can not reproduced in any way without written permission. If you are seeking permission to reproduce content, please contact Text A Star via email at info@textatsar.com